problems of all three parties – the internal IT specialist, the business and the IT users. Now we will progress to figure out what the main reasons for outsourcing IT services are.
The scale of the market participants dictates their behaviour. Every business, no matter how small it is, needs almost the same IT services as large corporations do. The difference is that large players have got a scale and ability to establish and maintain internal IT organisations, while smaller ones have no option, but to use shared resources. Firstly they do not need those resources at all times and furthermore they cannot afford to pay for the resources full time.
So what should the small businesses do?
How can you get the same services with the same or even better quality and all of that at a better price?!
How would it work, bearing in mind, it is cost prohibitive to hire an IT specialist on a permanent basis?